In the period from March 27 to March 28, 2023, the Educational and Methodological Center (hereinafter - UMC) together with Keleshek Psychological Center LLP held a webinar on the topic: "Emotional burnout. Formation of stress tolerance of personality" through the Zoom platform.

     The purpose of the event is to increase the level of professional competence of a person by mastering theoretical knowledge and improving practical skills for the prevention of burnout syndrome and acquiring skills for effective conflict management.

     162 employees of the territorial bodies of state revenue took part as listeners.

     The lecturer was Natalia Nikolaevna Semenenko, Director of the Keleshek Psychological Center LLP in Astana.

     During the webinar, participants were introduced to the definition and cause of stress, stages of stress development, types of temperament and behavioral styles.

     Situational types of conflicts, techniques that increase emotional tension, symptoms and an exit from emotional burnout are considered.

     The event was successful, at the end of the lectures, the lecturer answered all the questions asked by the audience.